Introduction
Stratcom Security (referred to as Stratcom) is the trading name of Training Systems and Solutions Limited (“TSSL”).
Stratcom is committed to protecting the privacy of individuals and handling personal information in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, disclose, store, and protect personal information, as well as your rights to access and correct your information.
Collection of Personal Information
We collect personal information only when it is necessary for our functions or activities, such as enrolling learners into a course, training delivery, learner support (pastoral care) services, managing stakeholder (learner and industry organisations) relationships and keeping the necessary records of employees and contractors. Where reasonable and practicable, we collect personal information directly from you. In situations where we collect information from other sources, we will take reasonable steps to ensure you are aware of this. For example we may ask you for your date of birth or your NZQA National Student Number (NSN) number so we can check your NZQA record of achievement help you plan a training pathway.
Use and Disclosure of Personal Information
Personal information collected by Stratcom is used for the primary purpose for which it was collected and for related purposes that you would reasonably expect.
Learner enrolment records are kept in accordance with the Privacy Act 2020, it will be shared with relevant government departments (such as NZQA, TEC, MoE). Training progress information might also be shared with your employer (if your employer nominated and enrolled you into the training). In the event of an emergency only relevant information will be shared with emergency services and/or your emergency contact (the person you have nominated as your emergency contact). Aside from the organisations and individuals outlined above, your information will not be shared with any third parties unless required by law. We will inform you about any such requests. If you have any concerns about this, please get in touch with us via the email provided below.
We do not use or disclose personal information for other purposes without your consent, except as permitted by law.
Storage and Security of Personal Information
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification, or disclosure. Personal information is stored securely, and access is restricted to authorised personnel only.
Stratcom uses ENROLpro as its Student Management System* (referred to as SMS). All learner data are processed and stored securely in the SMS. Access to the SMS is restricted to authorised personnel only.
Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated. To make a request, please contact us using the email provided below.
Notifiable Privacy Breaches
In the event of a privacy breach that causes or is likely to cause serious harm, Stratcom will notify the Office of the Privacy Commissioner and affected individuals as soon as possible, as required by the Privacy Act 2020.
Cross-border Disclosure of Personal Information
Stratcom will not disclose your personal information to an overseas entity unless you have made this request or is required by law.
Before disclosing personal information to an overseas entity, Stratcom will take reasonable steps to ensure that the recipient is subject to privacy laws or obligations that provide comparable safeguards to those provided under New Zealand’s Privacy Act 2020.
Unique Identifiers
Unique identifiers for learners may come in the form of a learner ID (assigned by Stratcom’s learner management system) and the learner’s NSN assigned by NZQA. We use these for record keeping, maintenance and reporting purposes.
Stratcom will not assign any other unique identifiers to individuals unless it is necessary for our functions and activities. We will not use unique identifiers assigned by other agencies without consent.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our privacy practices or this policy, please contact us at:
Training Systems and Solutions Limited (TSSL) Trading as Stratcom Security
Email: info@stratcomsecurity.com
*Click here to view ENROLpro’s Terms & Conditions on storage and usage of data.